Live queue management for busy service teams

Turn waiting rooms into calm, predictable flow.

Waitless gives customers a token from their phone, shows staff what to call next, and gives owners a live view of every branch before queues become a problem.

50K+daily tokens
340+businesses
18mavg. wait saved
99.9%uptime
Island Branch Command 7 counters live
A18
Now servingCounter 04 · Clinic desk
0m
A19
Next customerSMS sent · arriving soon
4m
B07
Priority laneDocument verification
7m
Branch loadIndia · New Delhi
9:41Waitless
A19

Your turn is close

Stay nearby. We will alert you when Counter 04 is ready.

Product workflow

One system for customers, counters, and owners.

The interface is designed around the real queue journey, not a list of disconnected features.

Customers join without crowding the desk.

Scan a QR code, choose the service, receive a live token, and get notified before the turn arrives.

  • No app download required
  • WhatsApp, SMS, and web alerts
  • Clear wait time and position
Start with a free queue
TV queue boardLive display
ServingA18Counter 04
NextA19SMS sent
B07
C12
A20
Join queueQR

Scan to choose your service and get a live token.

Preview customer flow
Built for high traffic desks

Configurable for the places where people actually wait.

Create services, counters, languages, branch rules, and alerts without rebuilding the product for every industry.

HHospitals
CClinics
BBanks
GGovernment
RRestaurants
Everything you need

Less waiting outside. Better control inside.

Designed for daily operation: simple enough for staff, detailed enough for owners.

01

Mobile token booking

Customers join through QR, link, or kiosk and see their place in line from any phone.

02

Realtime updates

Automatic alerts keep customers nearby without forcing them to stand in a physical queue.

03

Service toggles

Switch queues, counters, staff, branches, WhatsApp alerts, voice calls, and analytics on as needed.

04

Analytics and reports

Track peak hours, service duration, staff performance, missed turns, and exportable reports.

05

Multi-branch control

Run separate branches with independent services, counters, queues, permissions, and displays.

06

TV queue display

Show live tokens, counter numbers, announcements, and service lanes on a waiting-room screen.

Pricing

Start with one queue, then scale to every branch.

Simple pricing that grows cleanly from a single counter to a national rollout.

Free

Starter desk

$49$0/mo
  • 1 service queue
  • 1,000 monthly tokens
  • QR booking and live TV board
  • Basic analytics
Get started free
Most popularPro

Growing branch

$299$199/mo
  • Unlimited services and tokens
  • 5 branches included
  • Advanced analytics and CSV export
  • WhatsApp alerts add-on
  • 30-day free trial
Start free trial
Enterprise

Network rollout

$499+ Custom
  • Unlimited branches
  • White-label setup
  • API access
  • Custom integrations
  • Dedicated support
Contact sales